When the unexpected happens, our highly skilled professionals are available 24/7 to respond wherever disaster strikes. Whether it’s an ice storm in the northeast, hurricane in the south, or damaged equipment in the midwest, Matrix has experienced personnel and state-of-the-art equipment ready to respond to an emergency event.
Countless companies partner with Matrix to restore their electrical infrastructure; oil, gas & chemical; and/or industrial facilities in the wake of hurricanes, blizzards, floods and severe storms. Matrix combines a culture of safety, quality, and strong customer relationships to support our business partners.
Our teams have led restoration efforts for multiple utilities and their customers at one time. We have a proud history of self-perform services to the electrical utility industry and understand the urgency of restoring power following an event.
Aside from our customers’ and employees’ personal safety, our first priority is to restore service to utility customers and keep their facilities safe. Our goal is to continue to exceed the expectations of our existing clients and to provide the same to new clients.
STORM RESPONSE SERVICES
After hours emergency contact: 610 245 5500.
Post-storm support:
Matrix provides post-restoration surveys, inventory and facility inspections, pole stripping, and pole/hardware removal services.
REPRESENTATIVE STORM EXPERIENCE
Matrix has responded to multiple events supporting major utilities in the Northeast, Mid-Atlantic, and Southeast regions of the U.S. including:
EMERGENCY DAMAGE RESPONSE
As an example, in 2017 a large electrical fire destroyed PECO’s substation in Philadelphia leaving 36,000 customers without power and destroying 40 primary 13kV circuits. Matrix mobilized immediately and together with PECO and other contractors, worked to restore six critical circuits in only two days versus the expected ten-day schedule despite fire-clean up, snow, rain, and frigid temperatures. All 40 circuits were restored in just three weeks versus the planned two months.
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