“These guys always deliver on their promises and are one less worry for me.”
“Our highest priority is the safety of our natural gas infrastructure, our communities and our employees. The contractor we selected (Matrix) had to share our emphasis on safety, offer proven excellence in this specialized construction, and commit to minimize disruption to our neighbors.”
“Even with the unexpected challenges, because of Matrix’s commitment, skill and resources, we lost no time on schedule.”
“Building all six gathering terminals at the same time was a huge undertaking that could not have been achieved without Matrix’s expertise and the commitment of the many levels of management from both organizations.”
“We pride ourselves on identifying and developing solutions for our customers and in being able to get to market quickly. That means partnering with contractors like Matrix who have both the resources and expertise to match the aggressive schedules we put in place.”
“The current team here is the reason for the success of the safety performance, quality of work, and meeting the timeline for completion. Looking forward to being successful with Matrix [Service] team members in the future.”
“In a recent meeting, Matrix [Service] was the subject of several favorable comments and praise for the quality and value of Matrix’s performance and the role they have played in past projects, are playing in current projects and will likely play in future projects. These comments included ‘quality, product and workmanship,’ ‘responsiveness and customer service,’ ‘timely,’ and ‘just flat out good people.’”
“As our business partner, we thank [Matrix Service] for sharing our concern for the safety of our workforce. Working together, we can achieve and maintain safety excellence. You have demonstrated that ‘Zero is attainable!’”
“Matrix [Service] is one of the most customer-focused contractors I’ve encountered. They exceeded expectations with their ability to incorporate owner generated changes with absolutely minimal disruption to an extremely tight schedule.”
“Matrix [Service] delivered a truly quality product in a timely manner and treated our project as if it was their own. Over the years, I have had the opportunity to work with many contractors. Matrix Service stands out as a leader in their field.”
“I recently had the pleasure to coordinate three projects with Matrix [Service] in our Shell Puget Sound Refinery in Anacortes, WA. All three were challenging jobs within live operating units of the refinery. Matrix demonstrated consistently their ability to meet deadlines, staffing needs and most importantly, do the work safely without any major incidents or injuries.”
“Matrix [NAC] isn’t the mega-sized construction company, but they also aren’t a small boutique firm. They provide a tremendous amount of flexibility and ingenuity, and are actively engaged at every level. At REV LNG, we pride ourselves on listening to our customers and doing out best to design and implement the best strategy and solutions for them. Matrix does the same.”
“To go from zero engineering and no land to a completed plant in less than 24 months is pretty impressive… It shows what you can do with a focused team and dedicated partner like Matrix [Service].”
“We didn’t hire Matrix to just do tactical work. We invited them in to help us with our business.”
“The scale and timeliness associated with this work required your talent and commitment to safety, quality, budget and schedule, and Matrix delivered outstanding results in this regard.”
“In a typical turnaround, pre-work and planning is done before the contractors are engaged, and that can cause complete communication breakdown. In this case, having Kim Henry, Jackie Golden, Shane Skiles and the whole Matrix team on-site and engaged from the start made all the difference.”
“Because of Matrix’s expertise, we were also able to make design changes that prevented issues that could have negatively impacted the project and resulted in significant cost increases.”
“There has to be a high degree of ownership by everyone involved, because when challenges arise – and they will – it’s the quality of your team that will make or break the event.”
“Matrix looks for solutions to move forward even when things are difficult. That spirit of innovation and “no barriers’ approach is what our own team exhibits every day, and it’s what we expect.”
“With their long-standing reputation as a leader in the EPC of storage tanks and terminals, we are confident in Matrix Service’s ability to meet our exacting standards for safety and quality.”
“Having a single point of contact and not having to manage two or three different contractors made the turnaround a lot easier.”
“Making sure everyone stays safe is our primary focus, and it was clear that was Matrix’s focus, too.”
“[Matrix Service] looks for what’s best for BP even if it means giving up work. We’ve taken work to Matrix where they’ve recommended and then helped find an alternate contractor or offered alternative ideas if they think there’s a better way.”
“We discovered significant issues early on that required a tremendous amount of work to be done within a very tight time frame. That meant constructing at the same time as we were engineering which is always difficult, but Matrix was very flexible, consistently offered up solutions and managed the work under extremely difficult circumstances. We’re very happy with the quality of the work and the speed at which it was done.”
“[Matrix Service] isn’t afraid to put challenge back into the conversation, especially if it’s about making sure a decision is the best one for BP. That’s partnership. And in my experience having managed thousands of contracts, it’s a powerful approach you don’t see often.”
“We appreciate your partnership in the safety and quality culture and processes that guide our projects and applaud the fact that over the course of the past two years, you have worked over 750,000 hours on 21 tanks at three different terminals with no lost time injuries.”